Episode
About
Marco Reyes is a Calgary-based personal trainer, fitness entrepreneur, and founder of Reyes Performance — a hybrid training studio and online coaching business serving clients across Alberta and British Columbia. He holds his NASM-CPT through NPTA Canada and has since added specializations in corrective exercise and performance nutrition. Marco is recognized in the Canadian fitness industry for his transparent approach to business education — he regularly publishes his revenue breakdowns, pricing frameworks, and retention data for other trainers to learn from.
What sets Marco apart in a crowded industry is his insistence that fitness professionals treat their practice like a real business from day one. His Trainer Business Blueprint, a self-paced course designed for newly certified PTs, has been completed by over 800 trainers since its launch in 2024. He is a frequent speaker at fitness industry events across Western Canada and a returning guest on Built by Benson.
Connect with Marco: @marcoreyesfit | reyesperformance.ca
About Jesse Benson
Jesse Benson is a Master Trainer with over 20 years in the fitness industry, a fitness entrepreneur, and founder of NPTA Canada — the country’s leading NASM certification training academy. Jesse built NPTA’s proprietary 10 Pillars Framework, a method used by hundreds of certified personal trainers across Canada and the Philippines. He also operates FITIN Studio in Vancouver and St. Albert, and FITOnline, an online coaching platform expanding into the US market.
Built by Benson is where Jesse puts the conversation most fitness educators won’t have — about careers, the industry, business, and what it actually takes to build something lasting.
Learn more about Jesse →
Most personal trainers quit within two years. Not because they can't train people. Not because they don't love it. They quit because nobody told them this was a business — and businesses need more than passion to survive. Today we fix that.
Today I'm sitting with Marco Reyes, founder of Reyes Performance in Calgary and one of the most transparent voices on the business side of personal training in Canada. Marco went from $28 an hour at a big-box gym to running a $400K independent operation. What we're getting into today is how he actually did it — and what you can steal for your own career. Let's get into it.
Thanks Jesse. Honestly, I spent the first two years of my career doing everything wrong — undercharging, overdelivering in the wrong ways, no retention system, no referral system. I was good at training people and terrible at running a business.
That's the trap, right? The NASM certification gives you the skills to change someone's body. It doesn't give you the skills to build a business around that. When did that click for you?
It clicked when I did the math. I was seeing 25 clients a week, burning out, and clearing maybe $48,000 a year after the gym took their cut. I sat down one night, did the numbers, and realized I was worth three times that to my clients — I just wasn't charging for it.
Walk me through the pricing shift. Because this is where most trainers freeze. They're afraid to raise rates. They think they'll lose everyone.
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Marco Reyes
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